TERMS OF SERVICE
Petsmo Brands, Inc., a Wyoming limited liability company (referred to as “Petsmo”, “we”, “us” and “our”) owns and operates, among other things, Pets911.com (collectively, the “Site”) and certain mobile application(s) (collectively, the “App”). Petsmo offers the Site and App (each referred to as a “Service” or collectively as the “Services”), including all information, tools, and services available to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting, using, browsing, registering for any Service, or purchasing something through any Service, you agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein. These Terms apply to all users of the Services.
THESE TERMS ARE IMPORTANT. THEY LIMIT LIABILITY, WAIVE CLASS ACTION RIGHTS, AND WAIVE YOUR RIGHT TO A JURY TRIAL.
SECTION 1 – REQUIRED AGE AND ACCOUNTS
By agreeing to these Terms, you confirm:
- You are the age of majority in your jurisdiction, or have parental consent
- If you are a parent/guardian, you accept full responsibility for a minor’s use
You agree to provide accurate account information and maintain its confidentiality. You are responsible for all activity under your account.
SECTION 2 – SERVICE LICENSES
Site License:
Limited, non-transferable, revocable license for personal, non-commercial use.
App License:
You may download and use the App on your device for personal use only.
Petsmo retains all rights not expressly granted.
SECTION 3 – APPLICATION STORE
If downloaded via Apple App Store or Google Play:
- Petsmo (not the platform) is responsible for the App
- Platforms have no obligation for support or warranty
- You agree to comply with all third-party terms
SECTION 4 – INFORMATION ACCURACY
We do not guarantee that information on the Services is accurate, complete, or current. Use is at your own risk.
SECTION 5 – MODIFICATIONS TO SERVICES
We may:
- Modify or discontinue Services at any time
- Change pricing without notice
We are not liable for such changes.
SECTION 6 – PRODUCTS OR SERVICES
- Products may have limited quantities
- No guarantee of display accuracy (colors, etc.)
- We may limit sales by region or user
- All purchases must be paid at checkout
We do not guarantee satisfaction or error-free Services.
SECTION 7 – PETSMO SUBSCRIPTION TERMS
Subscriptions are governed by Annex 1 (Petsmo Subscription Terms).
If conflicts arise, Annex 1 controls.
SECTION 8 – BILLING & ACCOUNT INFORMATION
We may:
- Refuse or cancel orders
- Limit quantities
You must provide accurate billing details and update them as needed.
SECTION 9 – THIRD-PARTY LINKS
We are not responsible for third-party websites, products, or services.
SECTION 10 – USER SUBMISSIONS
Any content you submit may be used by Petsmo without restriction or compensation.
You agree not to submit unlawful or harmful content.
SECTION 11 – PERSONAL INFORMATION
Governed by our Privacy Policy.
SECTION 12 – ERRORS & OMISSIONS
We may correct errors or cancel orders at any time without notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for:
- Illegal activities
- Harassment or abuse
- Data scraping or hacking
- Uploading malicious code
Violation may result in termination.
SECTION 14 – YOUR CONTENT
You grant Petsmo a worldwide, perpetual, royalty-free license to use your content.
SECTION 15 – INTELLECTUAL PROPERTY
All content, trademarks, and branding belong to Petsmo.
You may not use them without permission.
SECTION 16 – DISPUTE RESOLUTION
- Claims must be filed within 1 year
- No class actions
- No jury trials
All disputes will be handled in New York courts.
SECTION 17 – DISCLAIMER & LIMITATION OF LIABILITY
Services are provided “as is” and “as available.”
Petsmo is not liable for:
- Indirect or consequential damages
- Lost profits, data, or goodwill
Maximum liability = greater of $200 or amount paid in last 12 months
SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless Petsmo and its affiliates from claims arising from your use or violation of Terms.
SECTION 19 – SEVERABILITY
Invalid provisions do not affect remaining Terms.
SECTION 20 – TERMINATION
We may suspend or terminate your account at any time.
Upon termination:
- Your access ends immediately
- You remain responsible for outstanding payments
SECTION 21 – ENTIRE AGREEMENT
These Terms represent the full agreement between you and Petsmo.
SECTION 22 – GOVERNING LAW
Governed by the laws of the State of New York.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use = acceptance.
SECTION 24 – CONTACT
All notices must be sent to:
[email protected]
SECTION 25 – ASSIGNMENT
You may not assign these Terms without consent.
Petsmo may assign freely.
SECTION 26 – FORCE MAJEURE
We are not liable for delays caused by events beyond our control.
SECTION 27 – COPYRIGHT
To report copyright issues, contact:
[email protected]
ANNEX 1 – PETSMO SUBSCRIPTION TERMS
By subscribing, you agree:
Subscription Features
Access to premium features in the App.
Billing
- Charged per selected plan (monthly/annual)
- Auto-renews unless canceled
Authorization
You authorize Petsmo to charge your payment method.
Price Changes
Apply only after current term ends.
Cancellation
- Cancel via account settings
- Must cancel 24 hours before renewal
- No prorated refunds
Termination
Petsmo may suspend or terminate for:
- Non-payment
- Fraud or misuse
- Violations of Terms
Billing Inquiries
Contact: [email protected]
