TERMS OF SERVICE

Petsmo Brands, Inc., a Wyoming limited liability company (referred to as “Petsmo”, “we”, “us” and “our”) owns and operates, among other things, Pets911.com (collectively, the “Site”) and certain mobile application(s) (collectively, the “App”). Petsmo offers the Site and App (each referred to as a “Service” or collectively as the “Services”), including all information, tools, and services available to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting, using, browsing, registering for any Service, or purchasing something through any Service, you agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein. These Terms apply to all users of the Services.

THESE TERMS ARE IMPORTANT. THEY LIMIT LIABILITY, WAIVE CLASS ACTION RIGHTS, AND WAIVE YOUR RIGHT TO A JURY TRIAL.


SECTION 1 – REQUIRED AGE AND ACCOUNTS

By agreeing to these Terms, you confirm:

  1. You are the age of majority in your jurisdiction, or have parental consent
  2. If you are a parent/guardian, you accept full responsibility for a minor’s use

You agree to provide accurate account information and maintain its confidentiality. You are responsible for all activity under your account.


SECTION 2 – SERVICE LICENSES

Site License:
Limited, non-transferable, revocable license for personal, non-commercial use.

App License:
You may download and use the App on your device for personal use only.

Petsmo retains all rights not expressly granted.


SECTION 3 – APPLICATION STORE

If downloaded via Apple App Store or Google Play:

  • Petsmo (not the platform) is responsible for the App
  • Platforms have no obligation for support or warranty
  • You agree to comply with all third-party terms

SECTION 4 – INFORMATION ACCURACY

We do not guarantee that information on the Services is accurate, complete, or current. Use is at your own risk.


SECTION 5 – MODIFICATIONS TO SERVICES

We may:

  • Modify or discontinue Services at any time
  • Change pricing without notice

We are not liable for such changes.


SECTION 6 – PRODUCTS OR SERVICES

  • Products may have limited quantities
  • No guarantee of display accuracy (colors, etc.)
  • We may limit sales by region or user
  • All purchases must be paid at checkout

We do not guarantee satisfaction or error-free Services.


SECTION 7 – PETSMO SUBSCRIPTION TERMS

Subscriptions are governed by Annex 1 (Petsmo Subscription Terms).
If conflicts arise, Annex 1 controls.


SECTION 8 – BILLING & ACCOUNT INFORMATION

We may:

  • Refuse or cancel orders
  • Limit quantities

You must provide accurate billing details and update them as needed.


SECTION 9 – THIRD-PARTY LINKS

We are not responsible for third-party websites, products, or services.


SECTION 10 – USER SUBMISSIONS

Any content you submit may be used by Petsmo without restriction or compensation.

You agree not to submit unlawful or harmful content.


SECTION 11 – PERSONAL INFORMATION

Governed by our Privacy Policy.


SECTION 12 – ERRORS & OMISSIONS

We may correct errors or cancel orders at any time without notice.


SECTION 13 – PROHIBITED USES

You may not use the Services for:

  • Illegal activities
  • Harassment or abuse
  • Data scraping or hacking
  • Uploading malicious code

Violation may result in termination.


SECTION 14 – YOUR CONTENT

You grant Petsmo a worldwide, perpetual, royalty-free license to use your content.


SECTION 15 – INTELLECTUAL PROPERTY

All content, trademarks, and branding belong to Petsmo.
You may not use them without permission.


SECTION 16 – DISPUTE RESOLUTION

  • Claims must be filed within 1 year
  • No class actions
  • No jury trials

All disputes will be handled in New York courts.


SECTION 17 – DISCLAIMER & LIMITATION OF LIABILITY

Services are provided “as is” and “as available.”

Petsmo is not liable for:

  • Indirect or consequential damages
  • Lost profits, data, or goodwill

Maximum liability = greater of $200 or amount paid in last 12 months


SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless Petsmo and its affiliates from claims arising from your use or violation of Terms.


SECTION 19 – SEVERABILITY

Invalid provisions do not affect remaining Terms.


SECTION 20 – TERMINATION

We may suspend or terminate your account at any time.

Upon termination:

  • Your access ends immediately
  • You remain responsible for outstanding payments

SECTION 21 – ENTIRE AGREEMENT

These Terms represent the full agreement between you and Petsmo.


SECTION 22 – GOVERNING LAW

Governed by the laws of the State of New York.


SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time. Continued use = acceptance.


SECTION 24 – CONTACT

All notices must be sent to:
[email protected]


SECTION 25 – ASSIGNMENT

You may not assign these Terms without consent.
Petsmo may assign freely.


SECTION 26 – FORCE MAJEURE

We are not liable for delays caused by events beyond our control.


SECTION 27 – COPYRIGHT

To report copyright issues, contact:
[email protected]


ANNEX 1 – PETSMO SUBSCRIPTION TERMS

By subscribing, you agree:

Subscription Features

Access to premium features in the App.

Billing

  • Charged per selected plan (monthly/annual)
  • Auto-renews unless canceled

Authorization

You authorize Petsmo to charge your payment method.

Price Changes

Apply only after current term ends.

Cancellation

  • Cancel via account settings
  • Must cancel 24 hours before renewal
  • No prorated refunds

Termination

Petsmo may suspend or terminate for:

  • Non-payment
  • Fraud or misuse
  • Violations of Terms

Billing Inquiries

Contact: [email protected]